Contact
Contact Prostadine: Phone, Email and Office Addresses
To contact Prostadine about an order, call +1 (302) 200-3480, the BuyGoods default order desk, or use the BuyGoods order lookup. The website email, [email protected], answers Mon-Fri 9:00am-5:00pm ET about pages, typos, privacy and press. It cannot see orders, track parcels or issue refunds.
Written by the Prostadine label deskUpdated
Contact routes01
How do you contact Prostadine?
Placed orders go to the order desk. Questions about this website go to the website inbox.
You contact Prostadine through two separate desks, and picking the right one saves days. The order desk handles tracking, changes and refunds on placed orders. The website desk handles questions about what we publish.
The order desk is the BuyGoods default line, +1 (302) 200-3480. Its hours are not printed, so have your order ID ready and try again later in the day if nobody answers. The BuyGoods order lookup is the second route (BuyGoods order lookup). The vendor's own help page offers a contact form for product questions and hides its email addresses (Prostadine contact page).
Tracking and refunds for placed orders
BuyGoods default order desk. Have your order ID ready.
Vendor and checkout help
Vendor contact form
BuyGoods order lookup
The vendor hides its email addresses from page readers. BuyGoods runs the checkout and order lookup.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
550 Madison Avenue, Floor 27
New York, NY 10022
Mail only. No walk-in sales.
Returns
70 Park Avenue, Floor 4
New York, NY 10016
The vendor's refund page lists 285 Northeast Ave, Tallmadge, OH 44278 (the vendor's refund page). Call first and ship only where the desk tells you, with your full name, email and order ID.
Phone, form and lookup are all for placed orders. The website email is for us. Keep the two apart, and read Prostadine customer service for the step-by-step order routes.
Which desk02
Which contact should you use for your question?
Use the order desk for anything that touches a purchase. Use the website email for anything about our pages.
Use the order desk for tracking, address changes, cancels and refunds on placed orders. Use the website email for page errors, privacy requests, press and corrections. A wrong turn costs time because the website desk has no access to order records.
| Your question | Use |
|---|---|
| Where is my parcel? | Order desk, +1 (302) 200-3480, or the BuyGoods lookup |
| Change or cancel an order | Order desk, with your order ID |
| Refund under the 60-day guarantee | Order desk, then the vendor's refund steps (Prostadine refund page) |
| Product or ingredient question | Vendor contact form (Prostadine contact page) |
| Typo, error or correction on this site | Website email |
| Privacy request or press | Website email |
No desk gives medical advice. Ask your doctor or pharmacist, and keep taking prescribed medicine as directed.
Website desk03
What is the website email for?
It is for questions about this website, not about your order.
The website email, [email protected], reaches the Prostadine label desk. It is the place to report a typo, a wrong fact, a broken link, a privacy request or a press inquiry. The desk replies Mon-Fri 9:00am-5:00pm ET.
The desk cannot see orders, change them, track parcels or process refunds. If you email an order question, you will be redirected to the order desk, and that adds a day.
- Report a wrong fact: say which page and which sentence, and include a source if you have one.
- Ask for privacy help: say which right you want to use and the address you used on the site.
- Send press questions: name your outlet and your deadline.
We never ask for card numbers by email. Do not send them. See how we handle data in the privacy policy.
Addresses04
Where is the New York office, and where do I send returns?
The office is 550 Madison Avenue. Returns have two addresses on file, and they disagree.
The Goprostadine office is at 550 Madison Avenue, Floor 27, New York, NY 10022. It is a business address for our website team, not a place to send parcels or visit for orders.
Return addresses are a problem. Our brief lists 70 Park Avenue, Floor 4, New York, NY 10016. The vendor's refund page lists 285 Northeast Ave, Tallmadge, OH 44278, and asks for all bottles, empty or not, with the packing slip (Prostadine refund page).
Do not mail a return until the order desk confirms the address in writing. Pay for tracked shipping, because the buyer pays return postage.
Full refund steps are on the refund policy page and the guarantee page.
Prostadine: from $49 a bottle2 fl oz (60 mL) dropper · 2, 3 or 6 bottles · 60-day money-back guarantee
See packsStay safe05
How can you spot a fake Prostadine support contact?
A real desk never asks for your full card number or a gift card.
Look-alike support numbers and emails exist for many well-known supplements. We know of no authorized Amazon, Walmart, CVS, Walgreens, Target, GNC, Costco or eBay listing for Prostadine, so a support line tied to one of them deserves doubt.
Use only the numbers and links printed on this site, on the sales page and in your order email. Be careful if a caller or an email does any of these things.
- Asks for a full card number, a bank login or a gift card to "fix" an order.
- Offers a refund that needs you to install remote-access software.
- Pushes a new bulk order before it will look at your complaint.
- Writes from a free mail account while claiming to be the vendor.
If in doubt, hang up and call +1 (302) 200-3480 yourself. The where to buy page lists the checks to run before you pay.
Before you call06
What should you have ready when you contact the order desk?
Your order ID, the email you ordered with, and the problem in one sentence.
Have your order ID, the name and email on the order, the pack you bought and the date. If the issue is a damaged or wrong bottle, add photos. If it is a refund, add your delivery date, because the 60 days count from delivery.
Write down the date and time of your call, and the name of the agent. Ask for confirmation by email. These notes protect you if the story changes later. The order desk's hours are not printed, so try again at a different time if nobody answers.
FAQ07
Contact questions
What is the phone number for order support?
The order desk number is +1 (302) 200-3480, the BuyGoods default order desk. It handles tracking, changes and refunds on placed orders. Its hours are not printed, so have your order ID ready and call again later if nobody picks up.
What is the website email for?
The website email, [email protected], is for questions about this site: typos, wrong facts, privacy requests and press. It is not an order channel. The desk cannot see orders, track parcels or issue refunds.
What hours does the website desk work?
The website desk works Mon-Fri 9:00am-5:00pm ET. Messages sent outside those hours wait for the next working day. The order desk keeps its own hours, which are not printed, so we cannot give a time for it.
Where is the New York office?
The office is at 550 Madison Avenue, Floor 27, New York, NY 10022. It is a business address for the website team. Do not send bottles or parcels there unless the order desk tells you to.
Where do I send returns?
Two addresses are on file. Our brief lists 70 Park Avenue, Floor 4, New York, NY 10016, and the vendor's refund page lists 285 Northeast Ave, Tallmadge, OH 44278 (Prostadine refund page). Confirm with the order desk before you ship.
Can the website email see my order?
No. The website email cannot see, change, track or refund orders. Orders run through the vendor and BuyGoods. Use the order desk at +1 (302) 200-3480 or the BuyGoods order lookup instead (BuyGoods order lookup).
How do I report a typo or privacy request?
Email [email protected] with the page name and the sentence for a typo, or the right you want to use for a privacy request. The desk replies Mon-Fri 9:00am-5:00pm ET. Never include card numbers.
Who wrote this08
Written and reviewed by
Pages built from the bottle front, the sales page and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . See our editorial standards and how we check reviews. This website is run by Goprostadine, a USA Authorized Prostadine Retailer, not by the manufacturer. We are paid when you buy through our order links.
Keep reading
More about Prostadine
USA Authorized Prostadine Retailer
Ready to try Prostadine?
Show the bottle to your doctor first, as the sales page itself advises, then pick a pack. Bigger packs cost less per bottle, and the 60-day guarantee counts from delivery.
- Secure BuyGoods checkout
- 60-day money-back guarantee
- Ships from the U.S.
